PILOTSX

TERMS AND CONDITIONS

EFFECTIVE DATE: AUGUST 17TH, 2014

WELCOME TO PILOTSX ("SITE"), THE PLACE TO PURCHASE PILOTSX  (EACH ITEM, A "PRODUCT").

THE FOLLOWING TERMS AND CONDITIONS ("TERMS") WILL APPLY TO ANY PURCHASES OF PRODUCT YOU MAKE ON THE SITE.

EXCHANGES

WE WORK HARD TO ENSURE THAT OUR PRODUCTS ARE MANUFACTURED OF QUALITY MATERIALS AND ARE SHIPPED ON TIME AND ACCURATELY. WE ACCEPT EXCHANGES ONLY FOR THE FOLLOWING REASONS:

THE PRODUCT ITSELF IS FLAWED.
THE QUALITY IS POOR.
THE FINAL PRODUCT IS MATERIALLY DIFFERENT FROM THE PRODUCT PRESENTED ON THE SITE.
IF YOU WOULD LIKE TO EXCHANGE A PRODUCT FOR ANY OF THESE REASONS, PLEASE EMAIL US AT INFO@PILOTSX.COM WITHIN TEN DAYS OF THE DATE OF DELIVERY. PLEASE INCLUDE PHOTOGRAPHIC EVIDENCE OF THE PRODUCT ISSUE IN YOUR EMAIL. WE WILL NOT ACCEPT ANY EXCHANGES UNLESS YOU CONTACT US WITHIN TEN DAYS OF THE DATE OF DELIVERY. ALL REQUESTS FOR EXCHANGES ARE SUBJECT TO PILOTSX  DISCRETION.

DISCLAIMER OF WARRANTIES

THE SERVICES, INCLUDING THE PRODUCTS, ARE PROVIDED BY PILOTSX  ON AN "AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL PILOTSX  (OR ITS LICENSORS, AGENTS, PARTNERS OR SUPPLIERS) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, OR (B) ANY AMOUNT, IN THE AGGREGATE, IN EXCESS OF THE GREATER OF (I) $100 OR (II) THE AMOUNTS PAID BY YOU TO COMPANY IN CONNECTION WITH THE SERVICES IN THE TWELVE (12) MONTH PERIOD PRECEDING THIS APPLICABLE CLAIM, OR (III) ANY MATTER BEYOND OUR REASONABLE CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY NOT APPLY TO YOU.

GOVERNING LAW

THESE TERMS ARE GOVERNED BY AND WILL BE CONSTRUED UNDER THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT REGARD TO THE CONFLICTS OF LAWS PROVISIONS THEREOF. THE PARTIES EXPRESSLY AGREE THAT THE FEDERAL AND STATE COURTS LOCATED IN, RESPECTIVELY, SAN FRANCISCO COUNTY, CALIFORNIA OR THE NORTHERN DISTRICT OF CALIFORNIA ARE THE MOST REASONABLE AND CONVENIENT FORUMS FOR RESOLUTION OF ANY DISPUTES ARISING FROM OR RELATING TO THE SUBJECT MATTER OF THESE TERMS, AND THUS DESIGNATE THOSE COURTS AS THE EXCLUSIVE FORUMS IN WHICH ALL SUCH DISPUTES SHALL BE LITIGATED. ACCORDINGLY, THE PARTIES CONSENT TO THE JURISDICTION AND VENUE OF, AND SERVICE OF PROCESS BY, SAID COURTS.

Based on 262 reviews
89%
(234)
9%
(23)
2%
(5)
0%
(0)
0%
(0)
J
AV8R POLO T-SHIRT
Jovefel Canete
Quality is very good and customer service is top notch

Ordered a couple of pilot shirts in large. Very easy on the check out. The one thing that stands out for me is; PILOTSx contacted me regarding my body measurements and got me the right size shirts based on the measurements i gave. I do wear medium on most of my wardrobe,but i ordered large just to have some room,but after confirming with them my measurements, they sent an XL,which turned out the best size for me. Fits perfectly. just enough slacks to look sharp with clients. I do fly GenAv with mostly aerial tourism,and got a compliments since last week(star of May 2025).

Thanks PILOTSX. I will be ordering more in the coming days.

S
AIR NEW ZEALAND CAP
Sharon Noema
Air New Zealand Black. Csp

Bought this for my son... Loves it!!

Much bigger than I expected!

The Lockheed logo would have been a nice addition, but other than that I'm very pleased with the quality of the product.

T-SHIRT POLO

IS A REALLY BEATIFUL T-SHIRT

N
UNITED AIRLINES JACKET
Nicolas Papassavas

Nice jacket

M
QANTAS AIRLINE CAP
Mitzi Cowell
Love it!

This hat gets many compliments

My cap fits and i am verry happy that I found my favorite airline written in it by Pilots.

J
RUSSIAN AIRLINE CAP
Jens-Uwe Scholz
Russian Airlines Cap

Fully satisfied.

P
BOEING 777
Pedro Avila
Excelente

Excelente calidad

J
RUSSIAN AIRLINE T-SHIRT
Jens-Uwe Scholz

Everything has been okay.

It's really cool

UNITED AIRLINES AUTUMN JACKET

C
EMIRATES AIRLINES JACKET
Csongor Imre Nagy

EMIRATES AIRLINES JACKET

R
JETSTAR AIRLINE JACKET
Rhys Pasitchnyj
J-STAR Jacket

Very well designed jacket nice and comfy! 😀

Great products from Pilots x

Everything is fine with this T-shirt that I bought from you.

R
SAUDIA AIRLINES JACKET
RETNO NIDYA PUTRI RAHAYU
Bomber jacket

Is there any my company logo,…. LION AIR, thank you

s
F-3 5 FLEECE
steven miller

Very nice fleece happy with purchase

Awesome material and great sizing.

M
LUFTHANSA AIRLINE CAP
Michael Nitschke

The Cap is just what I wanted. Great product.

Emirates jacket.

Nice jacket, would have preferred the emirates writing on the front in a smaller format. Not so bold.

EMBRAER POLO T-Shirt

Awesome love it! Great product

B-787 Rolls-Royce Trent 1000 jacket

The B-787 Rolls-Royce Trent 1000 bomber jacket is wonderful, beautifully designed. Thank you for having this option available.

E
ATR 72
Evangelos Astyfidis
Excellent jacket!

Excellent jacket!

Amazing quality jacket

Great quality and exactly what we ordered for except for the time it takes to get here is a bit too much

C
AIRBUS POLO T-SHIRT
Carl Ombler

AIRBUS POLO T-SHIRT